Privacy Policy
M Kaur Jewellers - Amritsar
Last updated: May 25, 2026
This app is managed by Elivapro AI Solutions on behalf of M Kaur Jewellers.
1. Introduction
M Kaur Jewellers ("we", "our", or "us") operates the M Kaur Jewellers - Amritsar / M Kaur Jewellers mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our App. By using the App, you agree to the practices described in this policy.
2. Information We Collect
2.1 Information You Provide Directly
- Account Registration: Full name, email address, and optionally your phone number when you create an account. Creating an account is optional and not required to use the App. However it can unlock additional features like personalisation.
- Password: Securely managed by Firebase Authentication; we never store your password in plain text.
2.2 Information Collected Automatically
- Device Token (FCM Token): A Firebase Cloud Messaging token assigned to your device to deliver push notifications.
- Usage Data: Through Firebase Analytics, we collect anonymized data about how you use the App (screens visited, features used).
- Crash Reports:Firebase Crashlytics collects crash and error reports to help us improve the App's stability.
- Advertising ID (Android): The Android Advertising ID may be collected by Firebase Analytics on Android 13 and above.
3. How We Use Your Information
| Purpose | Data Used |
|---|---|
| Create and manage your account | Name, email, phone number |
| Deliver push notifications (price alerts, updates) | FCM device token |
| Display personalized greetings | Display name |
| Improve App performance and fix bugs | Crash reports, usage analytics |
| Respond to inquiries and bookings | Name, email, phone number |
| Show live gold and commodity rates | No personal data; external rate API only |
4. Third-Party Services
We use the following third-party services, each of which has its own privacy policy:
Firebase (Google LLC)
We use several Firebase services:
- Firebase Authentication — Account creation and login
- Cloud Firestore — Storing user profiles, product data, bookings, and notifications
- Firebase Storage — Storing product images and videos
- Firebase Cloud Messaging (FCM) — Push notifications
- Firebase Analytics — Anonymized usage analytics
- Firebase Crashlytics — Crash and error reporting
Google's Privacy Policy: https://policies.google.com/privacy
Live Gold & Commodity Rates
We source live gold and commodity rates from renowned and trusted exchanges. These requests do not transmit any personal data.
The App provides a link to contact us via WhatsApp. Tapping this link opens WhatsApp's own application and is subject to WhatsApp's privacy policy: https://www.whatsapp.com/legal/privacy-policy
Google Maps
Store location is displayed using an embedded map. This is subject to Google Maps' privacy policy: https://policies.google.com/privacy
5. Device Permissions
The App may request the following device permissions:
| Permission | Purpose |
|---|---|
| Camera | Upload product images (admin feature) |
| Photo Library / Media | Select or save product images and videos |
| Microphone | Required by the media picker plugin for video selection |
| Phone (CALL_PHONE) | Initiate calls to the store directly from the App |
| Notifications (POST_NOTIFICATIONS) | Receive push notifications for price alerts and updates |
| Internet | Connect to Firebase services and the gold rates API |
You can manage most permissions in your device's Settings at any time. Denying a permission may disable related features.
6. Data Storage and Security
- Your data is stored in Google Firebase (Cloud Firestore and Firebase Storage), hosted on Google Cloud infrastructure.
- Firebase Authentication handles password hashing and session token management using industry-standard security.
- We do not sell, trade, or rent your personal information to third parties.
- Data may be stored on servers outside your country of residence; by using the App, you consent to this transfer.
7. Data Retention
- Your account data is retained as long as your account exists or as needed to provide you services.
- You may request deletion of your account and associated personal data by contacting us (see Section 10).
- Anonymized analytics and crash report data may be retained longer as permitted by Firebase's data retention policies.
8. Children's Privacy
Our App is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.
9. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you.
- Correct inaccurate data.
- Delete your account and personal data.
- Opt out of push notifications at any time via your device's notification settings.
- Withdraw consent where processing is based on consent.
To exercise any of these rights, contact us using the details in Section 10.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
M Kaur Jewellers
Email: care@elivapro.com
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last updated" date at the top of this policy. Continued use of the App after changes constitutes your acceptance of the updated policy.
This Privacy Policy applies to the use of the M Kaur Jewellers - Amritsar mobile application.